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Frequently Asked Questions - FAQs

Q. The prescriptions I am taking are not listed on the website. How can I find out more information about my medicine?

A. This website lists 300 of the most frequently dispensed drugs in Florida. You should call the pharmacies in your area to determine the best prices for any other prescription medications you need. Some pharmacies also post prescription prices on their websites.

Q: Are all Florida pharmacies listed on the website?

A. Most, but not all. Currently, Florida receives pricing information for only those medications dispensed under the Medicaid program. Therefore, the retail pharmacies appearing on MyFloridaRx.com are those that dispensed at least one of the Top 300 posted drugs to a consumer receiving Medicaid assistance to purchase that medication. Those pharmacies provide the state with all of their pricing levels, including the "usual and customary" retail price.

Q. Will the price finder list both the brand name and generic drugs for my prescription?

A. Yes. Searches will provide multiple results if generic versions of the drug exist. For instance, three different manufacturers may produce a biological equivalent of albuterol sulfate. The pricing locator will identify all of the available equivalent drugs in your area. Ask your pharmacist to determine the best drug at the best price for you.

Q. I take a different strength medication than the one listed on the website. Are the prescription drug prices for different strengths and quantities the same?

A. Not necessarily. This website lists the prices of a 30 day supply of the most popular strength of the top 300 prescribed drugs. Many drugs may be prescribed in different strengths and quantities, as well as in different forms, such as capsules and regular or soluble tablets. Prices will vary depending on the form, strength, and quantity. If your exact prescription is not listed, ask your pharmacy for the price.

Q. When I went to one of the pharmacies that is listed on the website, the price that they charged for my prescription was not the same as the price listed on your website. Why is that?

A. Prescription drug prices may vary from day-to-day. The price you find at your pharmacy may not be the same price that appears on this list. The prices quoted on the list are only meant to help you compare prices at different pharmacies and are not a guaranteed price.

Q. My pharmacy reported different prices in one month for the same drug. Why?

A. Pharmacies may purchase their inventory from different manufacturers. The pharmacy then sets the price for the drugs they dispense based upon their source and volume. Ask your pharmacist to verify that you are receiving their lowest retail price.

Q. I am unable to afford my medicine because the prices are too high. Are there any programs to help me?

A. You may be eligible for public or private prescription drug assistance programs. This website provides you with helpful links to several of those programs. You will also find information on the AHCA FloridaHealthFinder website at http://www.FloridaHealthFinder.gov.

Q. I have Medicare. Can this website still help me comparison shop for my prescriptions?

A. This website can help you comparison shop the full retail prices in your area for 300 of the most frequently prescribed prescription drugs. But, as a Medicare beneficiary, you can enroll in a Medicare Drug Discount Card program which may save you 10-25% off retail drug prices. Low-income beneficiaries may be eligible for supplements to pay for their prescription medicines. Information about Medicare-approved drug discount cards is available at www.medicare.gov.

Q. I searched the website and found lower prices for some of my medications. Should I switch pharmacies?

A. Price may not be your only consideration when you chose a pharmacy. You may find a certain pharmacy provides better and more personal service or you may have a good relationship with a particular pharmacist. If you prefer to remain with your pharmacy even though they may charge more for your prescription, ask if your pharmacy will match the lower prices. Remember, if you use different pharmacies to fill your prescriptions, be certain to provide each pharmacist with a list of the drugs and supplements you are taking in order to avoid potentially harmful drug interactions. Talk with your Doctor before using more than one pharmacy.

Q: Even with the website, the prices for my drugs are still too high. Is there anything I can do about that?

A. In addition to insurance programs and drug discount cards available to all consumers, there are public and private programs to help low income patients buy their necessary prescription drugs. Please see the Helpful Links section of this website for information about various state and national programs designed to help consumers lower their drug costs. Also, ask your pharmacy if they have discounts for seniors. Many pharmacies do.

Visit the Office of the Attorney General

Visit the Agency for Health Care Administration

Visit Florida Health Finder

Visit MyFlorida.com